Frequently Asked Questions

Scenario 1: Student who names contain Ñ/ñ may proceed with registration by using N/n instead.

Scenario 2: Grantees who are unable to successfully upload their Digital National ID may upload any of the following instead: 

• Barangay Certificate/PamSU Student ID - This is applicable when applying for a LANDBANK PISO PLUS account.

• Other valid LBP ID requirements (e.g., UMID, SSS ID, Driver's License, or Passport)

Scenario 3: Please memorize or take note of your USER ID and PASSWORD for the LBP Mobile App to avoid problems logging into your account.

Scenario 4: Grantees who only received an "Account Application Received" status (with an Application ID number but no card number or account number) should visit our office to obtain an endorsement letter to be provided to your selected LBP branch.

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